Kazap TechnologiesYLB ScoreYour Local Business Score

YLB ScoreThe checks, explained › Part II, Will their message reach you?

We could not confirm your outgoing mail carries a signature

A signature on outgoing mail lets the receiving side prove a message really came from you and was not altered on the way. Without it, your messages are easier to forge and more likely to land in the junk folder.

We cannot always see this from outside, so the report says 'not confirmed' rather than 'missing'. A one-minute check with whoever runs your email settles it.

Worth about 2 points of your 100 for a typical businessAbout 5 min, by whoever runs your email

See for yourself

Ask your email provider whether signing is switched on for your domain. Microsoft 365 and Google Workspace both have a switch.

How to fix it

  1. Switch on signing in your email provider's settings.
  2. Publish the two lines it gives you with your domain provider.
The technical version, for your web person

DKIM. We probe sixteen common selectors (default, selector1, selector2, google, k1 and so on). A miss is 'not confirmed', never 'absent', because selectors cannot be enumerated.

What the check reads. Probes 16 common DKIM selector prefixes as TXT lookups (<selector>._domainkey.<host>); a miss means 'not confirmed', never 'absent'.

This is one of the checks in a YLB Score report. Every report is free, read by a person before it goes out, and written so that you can act on it without us. Ask for yours.